Xdcm, a major player in the outsourcing of customer relations activities, is present in several countries and provides an offer that meets the challenges of globalization and multi-service expertise, making it possible to cover the entire value chain of customer relationship.
For several years, Xdcm has supported its customers operating in multiple sectors and industries, in creating value and optimizing the customer experience, with a unique approach oriented towards operational excellence.
Xdcm has put innovation at the heart of its operational strategy, through the implementation of a unique and exclusive technology worldwide. Combining human intelligence and artificial intelligence
Xdcm offers optimal proactive services.By your side, we design innovative solutions, tailor-made and adapted to your profession and at each stage of the customer journey.
Xdcm continues to build strong strategic relationships with its customers. We work closely together to achieve the objectives set in terms of performance, transformation or financial results.